A Renewal - Quoted submission indicates that the terms and details of the renewal are acceptable, and the term is ready to be bound. The quote may have been generated automatically by the system, or may have been provided by the underwriter after being reviewed.
The current Quote Information, Limits, Deductibles, and Insuring Conditions are available through the Quote Summary detail window accessed through the Premium widget.
Additional panels and fields may have been added to the form relating specifically to this Transaction Type and Status. Please review the form to determine if any new options are available or if any additional information must be provided.
If there are any difficulties
completing the additional information, check to the right of the panel headers
or field names for help icons . Clicking the help icon provides
additional information on the panel or field.
If further assistance is required, please contact your Insurance Representative.
While navigating through the workflow in this status, the system performs a series of validations in the background at key points. The validations may display errors, warnings, or messages with additional information, and may automatically change the status of the submission.
• If any required information for the current screen is incorrect or incomplete, the Status changes to Renewal - Incomplete and an error message is shown at the top of the form, detailing what must be changed before proceeding. Make any necessary corrections and click Next or Save & Refresh to validate the information again. Proceed to the section on Renewal - Incomplete submissions.
• If the system attempts to calculate quotes and finds that some details do not meet the requirements for one or more quotes, the Status changes to Renewal - Incomplete and an error message is shown at the top of the form, detailing what must be changed. It is still possible to navigate through the workflow, but the error must be corrected before a quote can be calculated. Proceed to the section on Renewal - Incomplete submissions.
• For client and distributor users: If certain details of the submission require review by the Underwriter, one or more quote options may go into Underwriting Required status. These quotes are not shown in the Quote Summary window. If all quote options go into Underwriting Required status, the transaction Status changes to Renewal - Underwriting Required, and all referral reasons are displayed at the top of the form. Proceed to the section on Renewal - Underwriting Required submissions.
• For underwriter users: If certain details of the submission require review by the Underwriter, one or more quote options may go into Referred status. The referral reasons are displayed at the top of the form, and the quote options are shown in the Quote Summary window. If all quotes go into Referral, the transaction Status changes to Renewal - Referred. Proceed to the section on Renewal - Referred submissions.
While in Renewal - Quoted status, the following actions are available:
• If the quoted transaction is considered lost, due to inactivity or other reasons, and only one quote option exists, the transaction can be set to Lost status. A lost transaction cannot be bound, but it can be restored to Quoted status.
1. Click Mark as Lost to begin the process. The Mark as Lost window opens.
2. Select an option in the Mark as Lost Reason dropdown list.
3. Click Next to proceed, or click Cancel to close window and leave the transaction in Quoted status.
4. On clicking Next, the transaction status changes to Renewal - Lost. The Mark as Lost Reason is available in the Policy Information detail window. Proceed to the section on Renewal - Lost Submissions.
• If the option has been enabled in the product, the Request Special Quote button is available. This button submits a request for a custom quote from the underwriter. The Status changes to Renewal - Special Quote Requested. Proceed to the section on Renewal - Special Quote Requested Submissions.
• Click Calculate Quote to save the submission and trigger the validation process. This process is similar to what occurs in the background during navigation, and has the same results listed above.
• Alternate versions of the current transaction can be created with minor or major variations, producing multiple Quote Versions from which a single quote can be selected.
Note: A Client must be selected to create quote versions, and the client cannot be changed once versions have been created for a term.
1. Click Create Quote Version. The Create Quote Version window opens.
Version Number |
Displays the number of the new quote version. |
Version Name |
Enter the name of the version. This name is displayed in the Policy Information and the Quote Versions list. |
2. Click Confirm to create the new quote version, or click Close to close the window without creating the new version.
3. On clicking Confirm the new quote version opens immediately. The Quote Versions option in the Common Screens widget can be used to navigate between versions.
• If the submission requires a manual bind, you can make changes and click Issue Quote to save the changes and keep the submission in Renewal - Quoted status. If the causes of the manual bind are still in place, the end users are still only able to Request Bind.
• Click Bind to accept the selected quote and payment plan, and bind the policy. The status changes to Renewal - Bound. Proceed to the section on Renewal - Bound Policies.
If multiple Quote Versions exist, all other versions are set to Lost status, except for any in Declined status.
• Click Copy to create a new submission with similar information to the current submission. Depending on settings in the product, individual fields may copy the value from the source transaction, reset to their default values, or be left blank. The insurer, distributor, and client details are updated to the most recent details stored in the system. The new submission has the Incomplete status as a New Business transaction. Proceed to the section on Incomplete Submissions.
• Click Delete to delete this transaction from the system.
• Click Lock to prevent any changes to the transaction.
• Click Unlock to re-enable a locked transaction.
• The Print Document and Compose E-mail options become available if any document templates or e-mail templates, respectively, are currently available. See the sections on Printing Documents and Sending and Managing E-mails.
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Note: Making changes on the submission form could disable certain actions until the submission has been saved and recalculated. |