While working within the system, a variety of errors and other notification messages may occur, and are logged in the system. These can result from internal issues, problems with communications, configuration errors, or other causes.
The Application Logs Viewer provides a structured view of these logs, with details on errors and messages recorded by the system. This can be used to troubleshoot problems, particularly when descriptive errors have been suppressed by the system configuration.
Under the Reference menu, select Application Logs. The Application Logs Viewer page opens.
The Application Logs Viewer panel lists all messages. The list can be sorted, filtered, and exported, among other options. For more information on working with grids, see the Using Grids section.
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Error Code |
Displays the internal code used to identify the message. |
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Error Message |
Displays the full message. |
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Severity |
Identifies the type of message. |
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•Error |
An error message. |
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•Notification |
A message to provide information. |
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•Warning |
A warning of an issue that is not an error. |
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Category |
Identifies if the message is from the System or Application. |
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User Logon Id |
Displays the user id of the user whose actions produced the message. |
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User Name |
Displays the full name of the user whose actions produced the message. |
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Time Stamp |
Displays the date and time that the message occurred. |
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Event |
If the message was related to a specific event in processing a transaction, a link to the event is displayed. |