The Bridge system allows the submission and claims processes to be completely built and customized to the exact needs of the licensee. Different products can have similar workflows, with just a few minor differences, or follow entirely unique paths, all within the same system.
A workflow is built in stages. Fields are created and grouped into panels, panels are assembled into screens, and screens are assigned to workflows. Workflows are divided into steps, with one or more screens per step.
When a new workflow is created, or when changes are made to an existing workflow, it must then be Published to make the workflow or changes available for use. This allows extensive changes to be made to a workflow without interrupting live users, then applying all changes in one action.